Terms and Conditions Thor89 –
Complete Guide for Players

Welcome to thor89, the trusted online gaming platform loved by players across Malaysia. These terms and conditions constitute a legally binding agreement between you as the user and thor89 as the service provider. This document governs all aspects of platform use, including access to games, financial transactions, bonus usage, and all interactions that take place on the thor89 platform.

By clicking the "Register" button, accessing the platform, or using any service provided by thor89, you expressly and implicitly acknowledge that you have read this entire document, understood its contents, and agree to be bound by all provisions stated. This acceptance is an absolute condition for using the thor89 platform.

Thor89 reserves the right to amend, update, or replace these terms and conditions at any time without prior notice. It is the player's responsibility to review these terms periodically to ensure compliance with the latest version in effect. Continued use of the thor89 platform following any amendment constitutes acceptance of the revised terms.

Thor89 is open only to individuals who meet all of the following eligibility requirements without exception:

• At least 18 years old at the time of registration and while using the platform.
• A citizen or permanent resident of a country that permits participation in online gambling activities.
• Not listed on any self-exclusion list or gambling prohibition list of any regulatory body.
• Have full legal capacity to enter into a legally binding agreement.
• Not acting as an agent or representative of any third party in any capacity.

Thor89 reserves the right to request proof of age and identity at any time. Should a player fail to verify their eligibility, thor89 reserves the right to suspend or terminate the account and withhold any pending balance pending investigation. Players who provide false information during registration may be subject to legal action.

Each individual is only permitted to hold one (1) active account at thor89 at any one time. Holding more than one account — whether under a different name, IP address, device, payment method, or any other information — is strictly prohibited and constitutes a serious breach of these terms.

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name, active mobile number, and valid date of birth. You are solely responsible for ensuring that all account information remains current. Any losses arising from inaccurate or outdated information are entirely the player's responsibility.

Account security is your sole responsibility. You are required to:

• Set a strong and unique password for your thor89 account.
• Not sharing login credentials with any other individual under any circumstances.
• Log out of your account every time you finish using a shared device.
• Immediately report to thor89 customer support if you suspect any unauthorised access to your account.

Thor89 is not responsible for any losses incurred as a result of unauthorized access arising from a player's own negligence in safeguarding their account.

Thor89 accepts deposits via all major payment methods available in Malaysia, including online bank transfers to all major commercial banks (Maybank, CIMB, RHB, Public Bank, Hong Leong Bank, AmBank, and others), digital wallets, and mobile banking services. All transactions are processed in Malaysian Ringgit (MYR).

For withdrawal purposes, players are required to complete the KYC (Know Your Customer) Verification before the first withdrawal request can be processed. This involves submitting valid identification documents such as a MyKad or passport. KYC verification is typically completed within 24 hours.

• Successful withdrawals will be credited to the registered bank account within under 30 minutes after approval.
• The withdrawal method must match the deposit method used. This is a standard policy to prevent money laundering.
• Thor89 reserves the right to request additional documents for withdrawals exceeding certain limits as an added security measure.
• Any attempt to withdraw fraudulently obtained funds will be reported to the relevant authorities.

Thor89 offers a variety of attractive bonuses and promotions to its members from time to time, including welcome bonuses, reload bonuses, weekly cashback, free bet bonuses, and tournament prizes. All bonuses are subject to the specific terms and validity periods stated in each respective promotion.

The rollover requirement, or wagering requirement, is the number of times the bonus value (or deposit plus bonus) must be wagered before the bonus funds or winnings derived from that bonus can be withdrawn. For example, a bonus of RM50 with a 20x rollover requirement means the player must place bets totalling RM1,000 before winnings can be withdrawn.

• Each bonus has validity period specified. Bonuses not used within that period will expire automatically.
• Players may not hold more than one active bonus at a time unless otherwise stated in the relevant promotional terms.
• Thor89 reserves the right to void bonuses and related winnings if there is evidence of abuse or fraud.
• Bonuses are for personal use only and may not be transferred to another account.
• Some payment methods may not be eligible for certain bonuses. Refer to the specific promotional terms for more details.

Thor89 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. thor89's decisions regarding bonus eligibility and bonus dispute resolution are final.

All games available on the thor89 platform — including slot games, fish shooting games, bingo, sports betting, and table games — have their own specific rules that players must follow. Players are advised to familiarise themselves with the rules of each game before starting a session.

Strictly prohibited conduct on the thor89 platform includes:

• Use of automation software, bots, scripts, or any technological tools that provide an unfair advantage to a player.
• Collusion between two or more players to manipulate game outcomes or exploit promotions.
• Exploiting vulnerabilities or bugs in the gaming system. Players who discover any bugs are required to report them to thor89 support immediately.
• Money laundering through deposit and withdrawal activity without legitimate gaming intent.
• Any conduct deemed to be disruptive, threatening, or detrimental to the experience of other players.

Results generated by a certified Random Number Generator (RNG) system are final and cannot be disputed. In the event of a technical disruption during gameplay, thor89 will investigate and resolve the issue based on available system records, and decisions made by the thor89 management team are final.

Thor89 takes the protection of all players' personal data seriously. Our platform uses banking-grade 256-bit SSL encryption technology to protect all data transmitted between your device and thor89's servers. All collected personal and financial information is stored in a secure, protected server environment.

The use of your personal data by thor89 is subject to Privacy Policy separately. In brief, thor89 collects and processes your personal data solely for the following purposes:

• User account management and verification.
• Secure and accurate processing of financial transactions.
• Comply with applicable legal and regulatory obligations.
• Continuous improvement of the user experience on the thor89 platform.
• Service communications and promotional information (with your consent).

Thor89 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Disclosure to third parties only occurs when necessary for service delivery or when required by law.

Thor89 believes gaming should be a source of entertainment and enjoyment, not stress or financial hardship. We are deeply committed to responsible gaming and provide a range of gaming management tools accessible directly from your account settings.

Responsible gaming tools available to all thor89 members include:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits based on what you can afford.
• Loss Limit: Set a maximum loss amount within a time period of your own choosing.
• Session Limit: Manage your gaming time with flexible session limit settings.
• Temporary Time-Out: Suspend access to your account for a period of 24 hours, 7 days, 30 days, or a duration of your choice.
• Permanent Self-Exclusion: Apply for permanent self-exclusion from the thor89 platform.

If you or someone you know is struggling with a gambling problem, we encourage you to seek help immediately. Visit the Responsible Gaming for more information and available support resources.

Players may close their thor89 account at any time by contacting our customer support team via LiveChat. Before the closure is processed, all eligible balances will be returned to the registered payment method upon completion of identity verification.

Thor89 reserves the right to suspend, restrict, or terminate any account without prior notice under the following circumstances:

• Violation of any provision within these terms and conditions.
• Suspicion or evidence of fraud, money laundering, or illegal activity.
• Multiple account ownership by the same player.
• Providing false or misleading registration information.
• Conduct that disrupts or endangers other players or platform operations.
• Request from a competent legal or regulatory authority.

In cases of account termination due to a breach of terms, thor89 reserves the right to forfeit all balances, bonuses, and wins in the account without any obligation to refund.

The thor89 platform is provided on an "as-is" and "as-available" basis. While thor89 makes every effort to ensure uninterrupted service, we make no express or implied warranties that the platform will be entirely free from disruptions, errors, or faults at all times.

Thor89 shall not be liable for any loss, damage, or injury arising from:

• Service disruptions caused by scheduled or unscheduled system maintenance.
• Equipment, software, or internet connection failure on the player's end.
• Any indirect, incidental, special, or consequential losses arising from use of the platform.
• Acts or omissions by third-party service providers that are beyond thor89's control.

Under any circumstances, thor89's total liability to any player shall not exceed the net deposit amount made by that player within the 30 days prior to the claim being made.

Thor89 reserves the right to amend, update, or replace any part of these terms and conditions at any time at our sole discretion. Players will be notified of significant changes via in-platform notifications or their registered email.

The "Updated" date displayed at the top of this document reflects the date the latest amendment took effect. It is the player's responsibility to review this page periodically. Continued use of the thor89 platform following the enforcement of any amendment constitutes acceptance of the revised terms.

If you have any questions, concerns, or require further clarification regarding thor89's terms and conditions, our customer support team is available to assist you at any time.

You may also refer to the Frequently Asked Questions (FAQ) for answers to the most frequently asked questions by thor89 players.